At Zed Devices, we want you to be completely satisfied with your purchase. Please read our Returns & Refund Policy carefully.

1. Eligibility for Returns

• Returns are accepted within 7 days from the date of delivery.

• To be eligible, the product must be unused, in the same condition as received, and in the original packaging.

• Certain products such as opened electronics or accessories may not be eligible for return due to hygiene and safety reasons.

2. How to Initiate a Return

• Contact our customer support at [email protected] within 7 days of receiving your order.

• Provide your order number, details of the product, and reason for the return.

• We will guide you through the return process and provide a return authorization if applicable.

3. Return Shipping

• Customers are responsible for the cost of return shipping unless the return is due to a defective or incorrect product.

• We recommend using a trackable shipping service to ensure your return reaches us.

4. Refund Process

• Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7 business days.

5. Damaged or Incorrect Products

• If you receive a defective or incorrect item, please contact us immediately at [email protected].

• We will arrange for a replacement or refund as quickly as possible.

6. Non-Returnable Items

• Opened or used products, downloadable software, gift cards, and items marked “Final Sale” are non-returnable.

7. Contact Us
For any questions or assistance regarding returns and refunds, please reach out to:
[email protected]